The time frame for order delivery is divided into two parts: Processing time: Order verification, quality check, and packaging. All orders are sent to the manufacturers for dispatchwithin 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2-4 days. Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, We use e-Packet to ship, which usually takes 18-25 business days.
US orders are shipped by e-Packet, which usually take between 16 and 25 business days to arrive at their destination but can take longer from time to time. besides, UPS, DHL, FedEx etc are also available.
If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event, by calling your issuing bank they can tell you why the card is declining.
Solutions: Try a different credit card or try using Paypal as your checkout method.
Absolutelyll! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information traveIs over the Internet.
Other than that, we have Paypal and 2Checkout(Credit/Debit Cards) for you, two of the most trusted online payment solutions on the web. Because of this, Unscandy has all the same securities and payment fraud protection as these leading payment processors. If paying with PayPal, you may also make payments using your bank account.
Almost all products that you are not satisfied with, but please note that if you want to return, please contact us within 45 days after receiving the order.
Note that the above conditions are limited to:
Only products purchased directly from https://unscandy.com are accepted. For products purchased from authorized retailers, please contact them directly to get a return.
Returned merchandise must be in the original packaging, including any accessories, manuals and documents.
The returned item must be unused, in the same condition as the original packaging we sent you. Do not accept stains, folding cards, broken seals/plastic fragments. We reserve the right not to refund or replace if the condition of the product returned to us does not meet the requirements. Personalized products cannot be refunded or replaced.
Non-returnable items include items purchased through retailers, incorrect items purchased, and items damaged by improper handling by customers.
If you are not satisfied with the purchase and would like to return it, please contact us within 45 days of receiving the order. Please provide your order number and reason for return. Our customer service team will review the return request and we will send further instructions if the return is approved.
You can find our refund policy by the link:Return/Exchange Policy.All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the refund is posted to your account.